Terms of service
Welcome to Vanguard Urban. In these terms the words we, us and our mean Spritely HQ Ltd trading as Vanguard Urban. By using this website and placing an order you agree to these terms. Please read them with our Privacy Policy, Refund Policy and Shipping Policy.
1. Who we are
Vanguard Urban is a trading name of Spritely HQ Ltd, a company registered in England and Wales (company number 16211084). Contact address: 562 Burnley Road, Rossendale, BB4 8NE. Email: hello@vanguardurban.co.uk.
2. Using our website
You must be at least 18 to place an order. You agree to give accurate account and order information and to keep your account details secure. You may use the website for lawful purposes only.
3. Our products
We try to show our products accurately, but colours and appearance can vary with your screen. Product descriptions and prices can change at any time, and we may limit quantities or withdraw a product.
4. Orders and prices
When you place an order you are making an offer to buy. A contract is formed when we send you an order confirmation. Prices are shown in pounds sterling and include VAT where applicable. Delivery is free within the UK. We may decline or cancel an order, for example if an item is mispriced or out of stock, and we will refund you in full if we do.
5. Your rights as a consumer
Nothing in these terms affects your legal rights. Under the Consumer Contracts Regulations you can cancel most orders within 14 days of delivery for any reason, and under the Consumer Rights Act 2015 goods must be as described, of satisfactory quality and fit for purpose. See our Refund Policy for how to return an item.
6. Delivery
Delivery times are estimates. Risk in the goods passes to you when they are delivered to the address you gave us. See our Shipping Policy for details.
7. Intellectual property
The content on this website, including text, images and the Vanguard Urban name and logo, is owned by us or our licensors and is protected by UK and international intellectual property law. You may not copy or reuse it without our permission.
8. Our liability
We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or for your statutory rights as a consumer. Subject to that, we are not liable for losses that were not foreseeable or that arise from events outside our reasonable control.
9. Changes to these terms
We may update these terms from time to time. The version on this page applies to your order at the time you place it.
10. Governing law
These terms are governed by the law of England and Wales, and disputes are subject to the courts of England and Wales.
11. Contact
Questions about these terms can be sent to hello@vanguardurban.co.uk.